How does ntta work




















There are several ways to pay your toll bill or notice of toll violation. You can make payments online, by phone, by mail or in person at the Customer Service Center in Austin.

There are also participating retail payment center located throughout Smith County and the state of Texas.

Follow the links below to get more information about other payment methods: By Mail. Yes, however please be advised that partial payments will be applied to the oldest outstanding toll linked to your license plate. Failure to pay any remaining balances for toll bills in your name will result in additional court fines and late fees. You received a toll bill because Texas Department of Motor Vehicle records indicate a vehicle you own was photographed using Toll 49, a Mobility Authority facility, and a valid tag associated with a pre-paid account was not detected.

As the owner of this vehicle, you are legally responsible for the toll charges regardless of who was driving the vehicle. If the vehicle was stolen or sold.

Under Texas law you may be able to dispute these charges if you meet one of the following criteria:. To qualify for one of these exemptions, you must submit written proof that the vehicle was not legally under your ownership or control at the time the vehicle was on Toll You can accomplish this by mailing a copy of your toll bill along with one of the following documents to us:. If you believe your bill was issued in error, contact Cofiroute to request a review of your account. Click here for more information and forms needed to dispute a violation.

If the address shown on your toll bill or notice is not current, or if you recently moved, you must update your address through the Texas Department of Transportation. The replenishment amount may be adjusted periodically based on increased tag usage. Can I have more than one vehicle on an account? You can manage multiple vehicles on a single TxTag account. Each vehicle will need a TxTag sticker assigned to it.

Is there a charge for the TxTag sticker? Customers who are signed up for AutoPay automatic replenishment will not be charged for their TxTag stickers. How do I update the information on my TxTag account? What if I change license plates? You may update your mailing address, email, phone numbers, payment methods, vehicles, and license plate information by logging into your account. How do I add vehicles to my TxTag account? Be sure to have your TxTag account number available.

If you have vehicles on separate TxTag accounts and would like to combine them on one account, call the TxTag Customer Service Center and a representative can assist you. Can motorcycles use TxTag stickers? Motorcycles use a different type of TxTag than those used on cars and trucks. Registered HOV drivers and motorcycles receive a 50 percent discount during peak periods Monday-Friday, a.

Toggle navigation Driver. Choose which toll account you would like to keep, remove the other sticker from your windshield, and close that account. Will the interoperability program be expanded to include more states? Toll agencies throughout the country continue to work together in an effort for all systems to be compatible.

Under MAP, state tolling agencies with roadways receiving federal funds are required to make their electronic toll payment systems compatible with each other. The toll authorities within Texas have been interoperable for nearly 15 years.

The expansion to include Kansas and Oklahoma is one of the first steps to accomplish the goal of national toll interoperability.



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